Project Details
The goal was to create a multi-touch campaign designed to engage the high value/high risk subscribers through enhanced customer experience. Using direct marketing, we thanked customers for their business and provided a VIP hotline. We communicated key benefits, rewarded them with discounts promoting product engagement, and offered discounts at local merchants and community events. Rather than chase customers, we sought to intersect with their existing behavior at the local level to raise brand relevance. This resulted in a 13% reduction in churn. Mark Award for Customer Relations Marketing Campaign.
Treat your customers right,
and they'll treat you right.
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Visit Western Exterminator Now

Find them on Facebook
Follow them on Twitter

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Share 1 Get 1
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Visit SOGO Now

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